11041 Shadow Creek Pkwy, Ste 111, Pearland, TX, 77584
Mon-Fri: 7am-7pm Sat: 7am-5pm
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Request a Quote
11041 Shadow Creek Pkwy, Ste 111, Pearland, TX, 77584
Mon-Fri: 7am-7pm Sat: 7am-5pm
Frequently Asked Questions

Pearland Dry Cleaner:
FAQ’s About Dry Cleaning & More

From dry cleaning to laundry services, all you know is that you’re buried (no pun intended) in a pile of clothes. You need support. And we get it–for 14 years, we’ve been in the business of supporting the busy people of Pearland offload the task of cleaning their clothes. Questions about the process and our services? You’ll find it all here!
Your First Dry Cleaning or Laundry Order
What should I prepare for my first dry cleaning or laundry drop-off?
Preparing for your first dry cleaning or laundry drop-off is easy! There are just a few things to do before you pass off the hard part to us.
1. Collect the clothes that need to be cleaned
2. Empty all pockets
3. Note if any buttons are missing
4. Place in a laundry bag (if you need one, ask us)
5. Drop off to our retail storefront
Can I add extra items to my dry cleaning or laundry services order when I drop it off…
Yes! We can always add any dry cleaning or laundry service items to your order when you drop off. Depending on the service you’ve selected and the size of your order, we will give you an exact pickup time.
Can I order dry cleaning or laundry services by phone or email?
You are welcome to call us during our open hours to obtain a price quote for an order you wish for us to take care of. Email is the least efficient way to reach us, since we’re typically hard at work on customers orders!
Where are my clothes cleaned for dry cleaning and laundry services?
We are proud to facilitate all of our dry cleaning and laundry services at our Shadow Creek location. Nothing is outsourced, except for special alterations.
Why does it cost more to dry clean or launder women’s blouses than men’s shirts?
Shirts with large surface area, or shirts made of fabrics with trim that require extra care, are charged a higher price, because there is more time and skill required to properly clean these garments.
How can I pay for my dry cleaning or laundry services?
We accept cash and all credit cards for payment.
Dry Cleaning
What if my clothes are damaged in the dry cleaning process?
While these situations are very rare, if anything is damaged, we take 100% responsibility in making it right. Please be sure to report any damages when you inspect your order at pick-up..
What all is included in your dry cleaning service?
Dry cleaning service includes washing of garments without the use of water, pressing, and folding or hanging on a hanger (as necessary).
Where do you source your dry cleaning and laundry supplies from?
We only use sustainable cleaning solutions by the Green Earth Cleaning company that are non-toxic, safe for our water, soil, and air. The scientifically proven solutions we use are chemically inert designs for a thorough clean without bleaching or shrinkage. Another added benefit is the smell is purely odorless, making the garments we clean non-allergenic and non-irritating.
Why does it cost more to dry clean or launder women’s blouses than men’s shirts?
Shirts with large surface area, or shirts made of fabrics with trim that require extra care, are charged a higher price, because there is more time and skill required to properly clean these garments.
How can I pay for my dry cleaning or laundry services?
We accept cash and all credit cards for payment.
Wash, Tumble Dry & Fold
Do I need to weigh my Wash, Tumble Dry & Fold bag for laundry service?
Nope! We use a standard bag size to collect your laundry for service. Just bring your laundry into our location in a bag or basket of choice, we’ll transfer it to our Shadow Creek bags, and take it from there.
What temperature do you wash the clothes at for laundry service?
As part of our laundry services, we sort garments by color, treat with stains, and wash like colors together. Dark colors, reds, and delicate machine washable fabrics are washed in cold water, around 80°F. Man-made fibers, knits, jeans and light colored clothing are washed in warm water, around 90°F.
Do I get to keep the bag after laundry service?
Yes! Ask us about joining our VIP customers, and we’ll use a Shadow Creek Cleaners bag to collect your laundry for service and send your laundry home with you in the same bag. This is included in our laundry service cost.

Ask Your Question

We aim to combine high-end, eco-friendly service with a friendly, neighborhood feel. No question is a bad one, so ask away!

    Our Testimonials

    Thomas SThomas S
    21:50 10 Jan 24
    Friendly staff. Great service in timely manner.
    Angie PomettoAngie Pometto
    15:02 09 Jan 24
    Great service. Quick and professional.
    Modas ModernasModas Modernas
    00:33 07 Jan 24
    The attention is great.
    Sarah JenkinsSarah Jenkins
    15:35 06 Jan 24
    Awesome and timely experience every time!
    B.J. HruzekB.J. Hruzek
    16:10 03 Jan 24
    These people are awesome. I brought back a comforter that I had cleaned at the end of last winter and left it in the plastic bag till this winter and when I took it out it didn’t smell good. They re-cleaned no questions asked. Highly recommend this cleaner.
    Kathryn ElliottKathryn Elliott
    19:33 28 Dec 23
    Great service. Friendly staff. Sadly, Too expensive for me to have my comforter and bedspread washed there anymore.
    Brittany SBrittany S
    20:30 17 Nov 23
    2nd time using Shadow Creek Dry Cleaners and still as satisfied as the first. The gentleman that runs the front is always so nice and kind. Quick service with affordable prices. I like the 20percent discount for paying ahead of time. Will definitely use them when needed and recommend them to anyone.
    Michael CurryMichael Curry
    00:04 08 Nov 23
    Alex was professional; very attentive, courteous, kind, thorough, friendly (He treated me like a friend); I can tell (Having been a CS person for over 40 years) he’s dedicated to giving the best service. I celebrate his effort. 🍷🍾👋🏽👍🏽
    Carolina TorresCarolina Torres
    00:12 28 Oct 23
    I won’t go anywhere else. The team is always very professional and nice. Clothes are always the way I request. And Alex is AMAZING human being. He provide superior customer service. God bless this business.
    Aaron HDZAaron HDZ
    23:23 27 Jul 23
    Fast service.
    gregory greengregory green
    22:59 20 Jul 23
    great customer service
    Nicholas HathawayNicholas Hathaway
    23:38 18 Jul 23
    Great service, good prices and friendly staff!
    Milca RuizMilca Ruiz
    23:01 17 Jul 23
    They even helped to put my clothes in my car. 100% recommended.
    Sherry LewisSherry Lewis
    00:11 12 Jul 23
    You all are always attentive to your customers, not being on the phone or texting like a kid & ignoring the customerPlus my cloths are always there & ready & done professionally.
    Mark MorenoMark Moreno
    16:10 14 Jun 23
    Just moved to the area and the service was very friendly. Prices are a little higher than I remember but it’s been a minute since I used a dry cleaner so maybe it’s just inflation; also, their discount for prepaying is quite nice. Clothes came back clean and pressed, no issues to report.
    Yesenia ZamudioYesenia Zamudio
    22:56 07 Jun 23
    First time i used this location. I brought my father’s suits. Definitely will be switching to this place. Affordable prices and Alex gives fantastic customer service. He asked if i wanted the line on the front of the pants or not. Gave back an item left behind in one coat. He even offered to take all 7 suits to my car!
    Alcides GonzalezAlcides Gonzalez
    05:54 13 May 23
    Started using Shadow Creek Cleaners a few months ago after my local cleaner a bit further down Shadow Creek Pkwy shuttered. Honestly it was probably divine intervention because these guys are easier to deal with, more consistent, and friendlier to speak with. Happy to bring my business to this cleaners.
    Melissa MartinezMelissa Martinez
    18:27 15 Apr 23
    Great place friendly service. Had mens dress shirts washed and pressed and two dresses dry cleaned. One day service is a plus. Great hours drop off by 7am pick up after work.
    Jill PeckJill Peck
    19:16 02 Apr 23
    I have been really pleased with the work SCC has been doing with our garments and king comforter. Alex and all the staff are friendly and clothes are ready on time. I enjoy being part of the VIP Club with laundry bag and discount. Plus there are coupons as well. Their new text system is great to let me know my order is ready.
    Dan StypaDan Stypa
    14:35 27 Aug 22
    After using the dry cleaners down the street for a while, I got tired of their inconsistent hours and service so I gave this place a try and WOW!!!! I wish I had gone here all along. The prices were great, the service was friendly, and items are ready the same day (not 3-5 days like the one down the street). This place has won over a new loyal customer. The suit and shirts I took for cleaning came back great with no issues. Thank you!!
    Carlo C. AlvaradoCarlo C. Alvarado
    07:31 05 Aug 22
    Hello, I had a really professional experience with Shadow Creek Dry Cleaners. They greeted me warmly when I walked in, inquired about the type of cleaning I wanted for my garments, and even informed me that I could save 20% if I paid in advance. I sincerely appreciate it.
    Rodney J. ZimmermanRodney J. Zimmerman
    09:33 01 Aug 22
    Took in a few shirts for cleaning one of them had a stain they couldn't fix. To be fair they did explain it wasn't guaranteed they couldn't but you kind of feel if anyone can do it then a pro probably can. Guess ill need to throw that one away. Nice people don't get me twisted.
    Marybeth W. BryantMarybeth W. Bryant
    05:53 23 Jul 22
    Started using Shadow Creek Cleaners a few months ago after my local cleaner a bit further down Shadow Creek Pkwy shuttered. Honestly it was probably divine intervention because these guys are easier to deal with, more consistent, and friendlier to speak with. Happy to bring my business to this cleaners.
    Stacey GarciaStacey Garcia
    11:45 21 Jul 22
    My husband is a welder and likes his jeans super duper starched... this cleaners never lets me down! A+
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